Usually, when I call IT and explain my problem, they ask me two questions:
- Did you power your CB all the way down?
- Did you clear your browsing history?
Honestly, I don’t know why clearing your browsing history works with some CB issues……but it does. I recently had one with Schoology where it wouldn’t let me log in. Weird. So, I cleared my browser and that took care of the problem. Even weirder.
I created a Screencast to show you how to do this on your own CB. I hope this helps and will only add another tool to your Chromebook tool belt.
Broomfield High School 